Roopam Shyam, MD

Founder & Medical Director · Vitals Family Medicine & MedSpa

Roopam Shyam, MD

Board-certified family physician with 18+ years leading primary, urgent, and occupational care — now building a practice where clinical medicine and aesthetic wellness meet.

Board Certified, ABFM DOT Medical Examiner Patient NPS 99.4
Portrait of Dr. Roopam Shyam, MD

Philosophy of Care

As we live longer, we need to take care of our aesthetics as well — true wellness is as much about how we feel as how we look.

Dr. Shyam founded Vitals Family Medicine in 2018 to practice patient-centered care that treats the whole person, not just the chief complaint. Nearly two decades in family medicine, urgent care, and occupational health showed her that aging well means more than treating illness — which is why the practice grew to include Vitals MedSpa, extending the same medical rigor and safety standards to aesthetic and wellness care.

— Dr. Roopam Shyam

Professional History

Two decades in clinical leadership

2018 — Present
Founder & Medical Director
Vitals Family Medicine & MedSpa · Allen, TX

Built a family medicine practice from the ground up to a 99.4 patient satisfaction score, then expanded into aesthetic and wellness medicine across two locations.

2015 — 2018
Clinic Director
Lumin Care Urgent Care · Prosper, TX

Took a regional urgent care clinic from opening to full profitability within nine months while sustaining strong patient satisfaction.

2013 — 2015
Center Medical Director
J.C. Penney Home Office Clinic · Plano, TX

Led a corporate worksite clinic delivering primary and occupational health care to 3,000+ employees and their families.

2007 — 2012
Associate Medical Director
Primacare Medical Centers · Plano, TX

Supervised physicians and mid-level providers; led chart audits, coding/billing oversight, and quality-improvement initiatives.

2007 — 2013
Medical Director
Minute Clinic, CVS · McKinney, TX

Directed clinical operations and quality assurance for a retail health clinic.

Areas of Expertise

From the exam room to the treatment room

Clinical Care

  • Comprehensive primary & urgent care
  • Occupational medicine & workers' comp
  • Travel health medicine
  • Chronic wound care management
  • DOT physical examinations

Procedural Skill

  • Laceration repair & suturing
  • Incision & drainage
  • Intra-articular injections
  • Debridement & nail procedures
  • Casting, splinting & EKG/radiology reads

Aesthetic & Wellness Medicine

  • Medical weight management (semaglutide, tirzepatide)
  • Bio-identical hormone replacement therapy
  • Neuromodulators & dermal fillers
  • HydraFacial & advanced skincare
  • PRP & regenerative treatments

Leadership & Operations

  • Physician & provider supervision
  • Quality improvement & chart audits
  • Cost control & revenue turnaround
  • Staff training & development
  • Patient experience leadership (NPS 99.4)

Education & Credentials

Training & licensure

Education

Family Practice Residency
Indiana University & Wayne State University · 2003–2006
Rotating Internship
G.R. Medical College, Gwalior, India · 1996–1997
M.B.B.S.
G.R. Medical College, Gwalior, India · 1991–1996

Certifications & Licensure

  • American Board of Family PracticeBoard Certified
  • Texas Medical Board LicenseActive since 2007
  • DOT Certified Medical ExaminerValid
  • Basic Life Support (BLS)Valid
  • ECFMG CertificationValid

Recognition

Honors & awards

Ongoing

Sustained a patient satisfaction NPS of 99.4 at Vitals Family Medicine.

2017

Co-author & presenter, International Wound Care Conference.

2005

Resident Scholarship, 26th Annual Conference on Patient Education, San Francisco, CA.

1995

Merit Scholar, G.R. Medical College — awarded to the top 1% of students.